[Close] 

Security Engineer

Company Name:
Koch Davis
This position contributes to this company success by acting as a first point of contact within the Enterprise Help Desk (EHD) for information systems user problems. Responds to routine hardware/software problems or questions related to Point of Sale (POS) and End-User Support (EUS), including field LAN/WAN (local area network/wide area network) offices and distribution centers nationally. Models and acts in accordance with this company guiding principles. Document user problems, resolution and new solutions for future reference using EHD tools and resources. Maintain regular and consistent attendance and punctuality. Perform first level core troubleshooting on hardware/software systems problems; answers questions, provides technical solutions, and follows up to assist users in solving their information systems problems in a continuous user-support environment. Refer user problems to EHD Management, senior analysts or other support groups within information technology as necessary when additional assistance is required for resolution.
Requirements
This position required minimum 2 to 5 years of related work experience. Help desk or customer support environment supporting various hardware, software and personal computer tools (1 year). Problem management and knowledge base tools (1 year). Retail Point of Sale systems and or computing systems (1 year). Ability to communicate clearly and concisely, both orally and in writing. Ability to handle multiple tasks, work in a fast-paced and changing environment, work as part of a team, deliver customer service to users with various levels of computer knowledge, work with users of various levels of computer knowledge. Strong technical aptitude and troubleshooting skills.
Education
Associate degree in a technical or computer related field of study, or equivalent related experience.
Client
The largest private talent management firm in the world that provides IT staffing solutions and IT services.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Aegis Senior Engineer with Security Clearance
San Diego, CA Tactical Engineering & Analysis Inc
Airframe Structure Design Engineer, Senior / U...
Palmdale, CA Lockheed Martin Corporation
Applications Engineer Senior Staff with Securi...
Palmdale, CA Lockheed Martin Corporation
Components Technology Engineer with Security C...
Palmdale, CA Lockheed Martin Corporation
Senior Staff Research Engineer with Security C...
Sunnyvale, CA Lockheed Martin Corporation
Multi Function Engineering & Science Asc Mgr w...
Sunnyvale, CA Lockheed Martin Corporation